Privacy & Policy

Delytte is proudly owned and managed by EcomNXT. At Delytte, accessible from https://delytte.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Delytte and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Delytte. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website
Improve, personalize, and expand our website
Understand and analyze how you use our website
Develop new products, services, features, and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

Delytte follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Delytte uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Delytte.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Delytte, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Delytte has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Delytte’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Delytte does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Shipping Policy

At Delytte, we are committed to providing a seamless and efficient shopping experience for our customers. Please read our shipping policy to understand how we handle the delivery of your orders.

Shipping All Over India: We are delighted to offer shipping services to locations across India. Wherever you are in the country, we will make sure your order reaches you.

Delivery Time: Our standard delivery time is estimated to be between 5 to 7 days from the date of order confirmation. Please note that this is an approximate timeframe, and factors such as product availability, shipping destination, and unforeseen circumstances may affect the actual delivery date.

Order Processing: Orders are processed and dispatched within 1-2 business days after successful payment confirmation. You will receive an email with tracking information once your order has been shipped.

Shipping Partners: We work with reputable shipping partners to ensure the timely and secure delivery of your orders. Rest assured, your package is in safe hands.

Shipping Charges: We are pleased to offer free shipping on all orders, regardless of the shipping destination, weight of the package, or the shipping method selected during checkout. Enjoy the convenience of shopping without any additional shipping charges.

Tracking Your Order: To track your order, use the provided tracking number in the shipping confirmation email. If you encounter any issues or have questions about your shipment, feel free to contact our customer support team at [email protected].

Note:

During peak seasons or promotional events, delivery times may be slightly longer.
We do not currently offer international shipping.

Refund & Cancellations

Delytte reserves the right to refuse/cancel any order. Delytte at its sole discretion may cancel any order(s):

If it suspects a fraudulent transaction, or
If it suspects a customer has undertaken a transaction which is not in accordance with the terms of use, or
For any reason outside the control of the Delytte including causes for delivery related logistical difficulties.

Refund/cancellation policies applicable in the following conditions:

In case, the buyer cancels the order online before the product has been shipped, a 3% of online transaction fee will be deducted and rest of the order amount will be refunded.
In case the item ordered has been shipped but has not yet been delivered to the buyer, the order cannot be cancelled and refund will not be available.
The order once delivered cannot be returned or cancelled in any case.
In case of failed transactions or double realization of account for the same order, the total deducted amount will be refunded.
In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited.
Delytte offers no guarantees whatsoever for the accuracy or timeliness of the refunds in the buyers card/account.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

Thank you for choosing Delytte!